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HR Basics

• Introduction
• Where does everybody stand? (experience + expectations of participants)
• A typical day at the office
• Exercise about HR Roles – Activities - Objectives and KPI’s
• Recruitment and Headhunting: recruiting the right candidate
  • How to read a CV to look for competences?
  • How to prepare for the interview?
  • How to conduct a competency based interview?
  • Recruiting the right candidate
  • Roles plays

 

Useful tools for the exercise:

• Techniques of Assessment of competencies
• Job Weighting and salary benchmarks

 

Performance Management

• Case study : Performance Management
  • Influence within your team
  • Motivation
  • Talent Mangement (9 grid)
    • Identification of talents
    • Succession Plan
    • Retention of talents (financial-non financial)

• High Performance Appraisals
  • Target Setting
  • Appraisals
  • Performance follow-up
  • Development talks
• Feed-Back: positive & difficult messages / learning & development
• How to build a personal development plan? (Coaching techniques)
• Set up of a company training plan / E-Learning
• Engagement survey / social climate 

Useful tools for the exercise

• Process Communication Model (individual assessment)
• Coaching Postures
• Talent Management
• Career Management

Change Management, Why Agility Matters?

• Change Organizational Culture
  • How to support your management team in order to adopt the behaviors that foster collective success? Sharing of experience and best practices; team building examples
  • Why agility matters? Predict upcoming changes to anticipate
  • What is managerial agility? Measure the agility of your own team
  • Agility simulation. Assess the agility of the participants’ team
  • Measure the need for managerial agility of your own team
  • Determine an action plan in order to close the gap between the current situation and the situation needed
    • Definition of the scope of the change
    • Assessment Change Readiness and gaps
    • Developing Leadership
    • Creating awareness to empower employees
    • Sustaining change by creating structures and process that enforce behavioral change
• Tools
  • Managerial and behavioral agility
  • Systemic diagnostic
• Questions not yet answered