ISO 9001:2026 – Foundation: Quality Management

This training enables company managers and quality managers to improve process-based organisation through the international ISO 9001:2026 standard for quality management systems. The training focuses on ISO 9001 implementation.

By the end of the training, participants will be able to:

• Understand the benefits of management systems

• Help companies understand ISO standards

• Provide simple continuous improvement tools

• Plan the implementation of an ISO management system
  

• Key concepts: ISO certification, quality, environment, health and safety, process, procedure, documented information, records

  • Scope and context of the organization

  • Process mapping

  • Process sheet

  • Indicators

• Implementation of ISO 9001 – quality management system

  • Planning

    • Strategy and objectives

    • Analysis of internal and external issues

    • Risk management

  • Management of operational processes

  • Service delivery and execution of work

  • Management of external providers (purchasing and subcontractors)

  • Human resources management

  • Infrastructure management

  • Control of internal and external documented information

  • Communication

• Management of monitoring tools

  • Indicators

  • Internal audit

  • Customer satisfaction

• Continuous improvement

  • Non-conformity

  • Corrective actions

  • Action plan
    

ISO Management System managers; designated workers or process and department managers.

At the end of the training course, participants will be able to download a certificate of attendance issued by the House of Training from the Learner Portal.