Back-Office - Corporate Actions

Corporate actions are a critical component of securities operations, requiring accuracy, timely execution and effective risk management. As financial markets become increasingly automated and interconnected, professionals must understand the operational processes that ensure the successful processing of these events and the protection of clients' interests. 

By the end of the training, participants will be able to:

• Understand the end-to-end lifecycle of corporate actions and the main processing stages

• Identify the different types of corporate actions and their operational impacts

• Understand the use of SWIFT ISO 15022 messages in corporate action processing

• Manage corporate action notifications, instructions, and reporting requirements

• Recognise the key operational risks associated with corporate actions and the controls used to mitigate them

• Apply industry best practices to improve operational efficiency and support Straight-Through Processing (STP)

• Detailed analysis of corporate action workflows and processing stages

• Practical case studies for hands-on understanding and preparation

• In-depth review of SWIFT ISO15022 messages (MT564, MT565, MT566, etc.)

• Efficient management of corporate action notifications and instructions

• Client reporting standards and practices

• Deadline tracking and escalation procedures

• Reconciliation processes, including Nostro account management

• Risk identification, mitigation strategies, and internal control measures

• Implementation of industry best practices and Straight-Through Processing (STP) principles

This course is designed for operations professionals between 1 to 5 years of experience, asset servicing (back-office) teams, and those seeking a deeper understanding of corporate action management in financial institutions.

To help protect the environment, please note that no paper copies will be provided during your training course. You can download your course materials free of charge before the course begins via our customer portal (download the customer portal guide here). You will then be able to view them on the screen of your mobile device or print them out if necessary. If your registration was arranged by a training manager at your company, please contact them so that they can grant you access or send them to you.