Description
Introduction
You will gain a broad understanding of the insurance sector within the EU and Luxembourg, with the aim of giving you a high-level overview of the duties and responsibilities of an insurance agent.
Objectives
At the end of this training, the participants will have a holistic knowledge of the insurance sector, including the main stakeholders and the applicable regulatory frameworks. The course shall provide a detailed information about the rules governing insurance business, the tasks, and obligations of insurance agents as well as the behaviours and conduct towards customers:
Understand the organisation of the distribution of insurance products
Identify the role of insurance intermediaries
Know the conditions of access, exercise and control that prevail in insurance intermediation
Understand the requirements stemming from the insurance distribution directive and any other relevant regulatory requirements
Programme
Insurance sector
Overview of the sector
Insurance companies
Insurance agreement (premium, risks, service)
Insurance products
Insurance distribution
Regulatory framework
Conditions to carry-out the intermediation activities
Intermediaries’ liabilities
Freedom to provide services and freedom of establishment
Regulated distribution channels
Customer relationship
Regulatory framework
MiFID II and PRIIPS
Information to clients
Advised, non-advised sales, cross selling
Conflicts of interest management and inducements
Financial crime and Sanctions
Fight against financial crime
Role of the intermediary: Customer Due Diligence
Screening: PEP, Sanctions and Adverse information
Complying with the sanction regime
Professional secrecy and data protection
Professional secrecy
GDPR
Conditions
Course Material
The training material will be handed out at the beginning of the course.