Description
Introduction
This training enables company managers and quality managers to audit process-based organisations using the international ISO 9001:2015 standard for quality management systems.
Objectives
By the end of the training, participants will be able to:
Acquire the knowledge required to carry out an internal audit within a process or company
Acquire the expertise needed to manage the audit process of a QMS
Understand how a quality management system works
Programme
Quality Management System - ISO 9001 standard
Context: standards, legal and regulatory framework
ISO 9001 process management
The management system
Detailed presentation of the ISO 9001 standard
Evidence- and risk-based audit approach
Preparation for a certification audit
Audit documentation
Conducting an ISO 9001 audit
Communication during the audit
Audit procedures: observation, documentation review, interviews, sampling techniques, technical verification, corroboration and assessment
Audit test plans
Writing audit findings and non-conformity reports
Audit documentation
Conducting a closing meeting and concluding an audit
Assessment of corrective action plans
Target audience
ISO Management System managers; designated workers or process and department managers.
Prérequis
ISO 9001 :2026 – Foundation: Quality Management System.
Conditions
Support de cours
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Des supports de cours seront disponibles après les modules respectifs
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Die Kursunterlagen werden nach den jeweiligen Modulen zur Verfügung gestellt
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Course materials will be made available after the respective modules
Certificate
At the end of the training course, participants will be able to download a certificate of attendance issued by the House of Training from the Learner Portal.
Location
L-1615 Luxembourg
Luxembourg
Sessions and schedules
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