Description
Objectives
Upon successful completion of this course, the student will:
- understand the BPMN 2.0 modeling fundamental language concepts and uses
- be able to visualise, describe, document, report and analyse business processes
Programme
Introduction to Process Analysis
Understand the need for BP Analysis
Discuss a framework for process improvement
Choosing a process to improve
Solidify strong project objectives and goals
Developing improvement goals
Requirements Gathering
Business analysis.
Requirements management and Use cases.
Types of users and their characteristics.
Creating a requirements management plan.
Project and Systems development Lifecycle.
Concepts, tools & techniques for analysts.
Understand the Process
Create an Elicitation Plan
Review workflow diagramming techniques
Develop a visual representation of a process
Discuss the reasons for creating AS IS
Discuss the appropriate level of detail
Guidelines for visual process representation
Improve the Process
Brainstorm on to be alternatives
Use the process improvement strategy
Evaluate and prioritize potential improvements
Test process improvements for potential pitfalls
Create to be models with a re-design
Business procedures supporting the process
Process Layering
What is layering?
Common layers
Audience for each layer
The BPM stack
Digesting the layers
Layering rules of thumb
BPMN 2.0 Notation
Events, Gateways, Activities
Defining Events
Configuring Timeouts
Handling Faults
Catching Exceptions
Using Pools and Lanes
Usage of Sequence and Message flow
Events
Concepts
Start and End Events
Intermediate Events
Trigger
Types of Events
Gateways
Sequence Flow Considerations
Exclusive Gateway
Inclusive Gateway
Parallel Gateway
Event-Based Gateway
Parallel Event-Based Gateway
Complex Gateway
Advanced Constructs
Compensation Handler
Compensation Triggering
Relationship between Error Handling and Compensation
Transaction definition
Transaction outcomes
Process and Service Identification Methodologies
Overview of popular methodologies
Top-down modeling
Bottom-up modeling
Goal-service modeling
BPM modeling pitfalls
Implement the Process
Identify transition needs by gap analysis
Additional details needed for execution
Execution toolset
Runtime demo
Rules-driven Process Design
Business rules within BPM
Externalizing existing rules
Identifying new rules
Managing business rules
Leveraging business rules
DMN Decision tables
Additional information
The participant has to bring his own laptop with him
Conditions
Course Material
Please note that for environmental reasons no paper version of the training material will be provided for your training. The course material can be downloaded free of charge via your portal before the start of the course (download the Client Portal User’s Guide here). You will be able to view it on the screen of your mobile device or print it if necessary. If your registration has been made by a training manager of your company please contact him/her so that he/she can give you access to it or send it to you.
Certificate
At the end of the training, the participants will receive a certificate of participation delivered by the House of Training.
Location
Sessions and schedules
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