Description
Introduction
This module enables you to approach business negotiations with a win-win approach, training you in the fundamentals of negotiation, the principle of win-win negotiation, three key techniques, and three essential tools. You will develop practical skills to structure your negotiations, maintain customer relationships, and conclude lasting agreements.
Objectives
At the end of the training, participants will be able to:
understand the different stages of a commercial negotiation
defend the added value of their proposal
identify the key elements of a win-win commercial negotiation
conduct a win-win commercial negotiation and successfully close the sale
Programme
How to secure a favourable starting position for negotiations
How to communicate and defend the added value of your proposal
Win-win commercial negotiation compared to other negotiation strategies
Defining concessions and your WAP (walk-away point)
Conducting commercial negotiations in a win-win manner
Training in best practices
Target audience
People moving into a sales role or wishing to consolidate their sales skills and obtain a certification.
Certificate
At the end of the training, the participants will receive a certificate of attendance delivered by the House of Training.
Conditions
Support de cours
Pour des raisons de respect de l'environnement veuillez noter qu'aucun support papier ne vous sera fourni lors de votre formation. Votre support de cours peut être téléchargé gratuitement avant le début du cours via notre portail client (télécharger ici le guide du portail client). Vous pourrez ainsi le consulter sur l’écran de votre appareil mobile ou l'imprimer en cas de besoin. Si votre inscription a été effectuée par un responsable formation de votre entreprise veuillez le contacter pour qu'il puisse vous y donner accès ou vous l'envoyer.
Location
L-1615 Luxembourg
Luxembourg