Convincing and Influencing to Improve Your Sales - Module 3: Becoming a Salesperson
Achat & VenteDescription
Introduction
The “Knowing how to persuade and influence” training course is designed for anyone who wants to learn argumentation techniques to convince and persuade others face-to-face, on the phone, and in groups. You will learn how to improve your power of influence, select the most effective persuasion techniques for your context, manage objections positively, and influence with integrity in order to convey your messages with conviction, strengthen your impact, and use the tools of engaging and influential communication.
Objectives
Conducting a sales meeting from start to finish
Integrating essential sales techniques
Defining and implementing a negotiation strategy
Maintaining relationships in sensitive situations
Programme
Analyzing the concerns of your interlocutors and clarifying objectives
The five fundamental pillars of engaging, influential, and productive communication
Deciphering the nonverbal language of your interlocutors
Influence activators
The role of leadership in your exchanges
Argumentation techniques and when to use them
The art of proposing options and alternatives – Thinking outside the box
Disarming resistance and raising objections
Identifying and thwarting “shortcuts,” manipulation, and traps
Knowing how to communicate with difficult people
Managing your emotions and those of your interlocutors
Target audience
People moving into a sales role or wishing to consolidate their sales skills and obtain a certification.
Certificate
At the end of the training, the participants will receive a certificate of attendance delivered by the House of Training.
Conditions
Support de cours
Pour des raisons de respect de l'environnement veuillez noter qu'aucun support papier ne vous sera fourni lors de votre formation. Votre support de cours peut être téléchargé gratuitement avant le début du cours via notre portail client (télécharger ici le guide du portail client). Vous pourrez ainsi le consulter sur l’écran de votre appareil mobile ou l'imprimer en cas de besoin. Si votre inscription a été effectuée par un responsable formation de votre entreprise veuillez le contacter pour qu'il puisse vous y donner accès ou vous l'envoyer.
Location
L-1615 Luxembourg
Luxembourg
Sessions et horaires
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