Description
Objectives
After the training the participant will be able to:
- understand the challenges of an annual evaluation
- prepare and effectively conduct a quality annual evaluation
- identify employees’ motivations
- deal with the different behaviors encountered during an assessment interview
- manage objections and conflicts
Programme
Factual elements of an annual assessment :
The challenges of an annual assessment
The objectives of an annual assessment
Effectively conduct a quality assessment interview
Prepare for your assessment interview
Benefits of a quality assessment for the company, the manager and for the employee
The role of the manager :
The manager goals
Overcome doubts or fears
Identify employees’ motivations
Boost an employee demotivated during the assessment
Behaviors encountered during the assessment interview
Respond to objections and manage conflicts
Target audience
Anyone in charge of employee assessment:
manager, team leader, SME manager, HR
Conditions
Course Material
Please note that for environmental reasons no paper version of the training material will be provided for your training. The course material can be downloaded free of charge via your portal before the start of the course (download the Client Portal User’s Guide here). You will be able to view it on the screen of your mobile device or print it if necessary. If your registration has been made by a training manager of your company please contact him/her so that he/she can give you access to it or send it to you.
Certificate
At the end of the training, the participants will receive a certificate of participation delivered by the House of Training.
Location
L-1615 Luxembourg
Luxembourg